Li-CRM le Li-Platform tsa DataKhoebo ea Khoebo le RetailPapatso ea mehala ea thekeng le ea Letlapa

Boithuto ba InMoment bo Senola Linotlolo tsa 6 Tse sa Lebelloang ho Iketsetse

Barekisi ba amahanya liphihlelo tse ikhethileng le papatso e shebiloeng hantle ha bareki ba amahanya boiphihlelo ba bona ba bareki (CX) le tšehetso le theko. Ebile, 45% ea bareki e beha ka pele ho ba le boiphihlelo bo ikhethileng bakeng sa litšebelisano tsa ts'ehetso ho feta ba sebetsanang le ho bapatsa kapa ho iketsetsa mokhoa oa ho reka.

Lekhalo le fumanoe mme le tlalehiloe ka botlalo phuputsong e ncha ea machabeng ho tsoa InMoment, Matla a Maikutlo le ho Ikhetholla: Kamoo Brands e ka Utloisisang le ho Kopana le Litebello tsa Bareki. Naheng e 'ngoe le e' ngoe eo ho entsoeng lipatlisiso ho eona, barekisi le bareki ha baa ka ba tsamaellana ha ba botsoa ka tlhahiso ea motho ka mong. Liphuputso li supa bothata le monyetla mabapi le ho iketsetsa motho ka mong.

Le ha ho na le phapang ho ea ka linaha, bareki ba lefats'e ba ts'oana haholo ho feta kamoo ba fapaneng ka teng. Ba batla lihlahisoa ho boloka litšepiso tsa bona le ho etsa boiteko ba ho iketsetsa tšehetso eo ba fanang ka eona ho pholletsa le leeto lohle la bareki. James Bolle, VP, Hlooho ea Litšebeletso tsa Bareki, EMEA ho InMoment

Sena se supa bothata boo re sa hoeletseng ka ho lekana - ho bapatsa ho ipapisitse le litebello tsa kopano ea sehlahisoa le lefapha la litšebeletso tsa bareki le fanang ka tšehetso e ikhethang. Haeba efe kapa efe e haella, lefatšeng lena la sechaba e tla ba le tšusumetso e mpe boitekong ba hau ba ho bapatsa ka kakaretso.

Ho iketsetsa motho

Liphumano tsa ho ntlafatsa boiphihlelo ba bareki ho sebelisa lintlha tsa motho ka mong ho linotlolo tse hlakileng tsa katleho, empa tse ling tse ngata li ke ke tsa lebelloa ho mekhatlo e mengata. Bareki ba batla:

  1. Phihlelo e Ikhethileng - Haeba u tla bokella tlhaiso-leseling, bareki ba lebelletse hore u sebelise data eo ho iketsetsa melaetsa le lipapatso ka nepo.
  2. ho sebeletsa pepeneneng - Brands e tlameha ho tsebisa bareki ka mekhoa eo maikutlo a bona a sebelisoang ho ntlafatsa kapa ho fetola sehlahisoa kapa tšebeletso.
  3. Ho Utloa Mosebetsi oa Trumps - Phapang ea lebitso e tla ba litholoana tsa likamano le boiphihlelo ba moreki ho fapana le likarolo tsa sehlahisoa kapa khetho.
  4. Liphuputso tse Khuts'oane, Ho Mamela Haholoanyane - Liphuputso tse khutšoane tse nang le likarolo tsa maikutlo tse lumellang bareki ho arolelana lipale ka mantsoe a bona. Tšebeliso e eketsehileng ea ho lekola le ho kopanya lintlha tsa sechaba, lentsoe le mobile.
  5. Mobile Pele - Ho netefatsa ts'ehetso ea mobile ea 24/7 ho sebetsana le litloaelo tse ntseng li eketseha tsa bareki.
  6. Litlhahlobo tse ling tse tšepahalang tsa Marang-rang - Mefuta e thusang bareki ho bona tlhaiso-leseling e ntle ea lithaka mabapi le ho reka liqeto ka ho tšehetsa litlhahlobo tse netefalitsoeng tsa inthanete.

Phuputso e kenyelelitse likarabo tse tsoang ho bareki ba 20,000 10,000 le lihlahisoa tse 12 XNUMX tse tsoang linaheng tse XNUMX, ho kenyeletsoa Australia, Canada, Denmark, Finland, France, Jeremane, New Zealand, Norway, Spain, Sweden, United Kingdom le United States. Tlaleho e latela lipotso tse tšeletseng tsa benche mme hape e hlahloba karolo ea boiketsetso le maikutlo kamanong ea moreki le moreki.

Khoasolla Tlaleho e Felletseng ea InMoment

Mabapi le InMoment

InMoment ™ ke sethala sa ntlafatso sa boiphihlelo ba bareki (CX) se thusang lihlahisoa ho matlafatsa leseli la moreki le mohiruoa ho tsebisa liqeto tse ntlafetseng tsa khoebo, le ho theha likamano tsa boleng bo holimo.

Douglas Karr

Douglas Karr ke CMO ea Bula LITLHAKISO le mothehi oa Martech Zone. Douglas o thusitse batho ba bangata ba atlehileng ho qala ka MarTech, o thusitse boitelong bo nepahetseng ba chelete e fetang $5 bilione ho reka le matsete a Martech, mme o ntse a tsoela pele ho thusa lik'hamphani ho kenya ts'ebetsong le ho iketsetsa maano a bona a ho rekisa le ho bapatsa. Douglas ke setsebi le sebui sa MarTech se tsebahalang lefatšeng ka bophara. Douglas hape ke sengoli se hatisitsoeng sa tataiso ea Dummie le buka ea boetapele ba khoebo.

Related Articles

Konopo ea holimo
Close

Adblock e fumanwe

Martech Zone e khona ho u fa litaba tsena ntle ho tefo hobane re etsa chelete sebakeng sa rona sa marang-rang ka lekeno la lipapatso, likhokahano tsa kopanelo le lithuso tsa lichelete. Re ka thabela ha o ka tlosa se thibelang lipapatso ha u ntse u sheba sebaka sa rona sa marang-rang.